FAQs

Where is the money I transfer actually held and how safe is it?

All client money is held in segregated bank accounts in accordance with the stipulations of holding a broker dealer license, thus ensuring your money is always in safe hands. Please refer to the “How Do I Invest from my Bank Account” question for an overview of how payments are routed.
Why is AFX regulated in Mauritius?

The top three Tier 1 Forex regulatory jurisdictions are USA, Australia and the UK, however these jurisdictions limit gearing to 1:30. The top five Tier 2 Forex regulatory jurisdictions are Mauritius, Seychelles, Cyprus, Malta and Cayman. These five jurisdictions permit gearing up to 1:500, which is an essential element required in order to deliver the returns of the AFX strategies.
Does AFX Markets have Professional Indemnity Cover?

As a license holder, AFX are required to have Professional Indemnity Cover according to our activities and business risk, covering operational trading and Directors Insurance.
Is AFX Markets Ltd the same company that was closed by the FCA in 2019?

The company called “AFX Markets” that was wound up in 2019 is a completely different entity from the parent company of AFX.com. On the Companies House entry for the UK business referred to (https://find-and-update.company-information.service.gov.uk/company/07612002) you will see that the company was formed in 2011 (many years before AFX.com) and the directors listed (https://find-and-update.company-information.service.gov.uk/company/07612002/officers are in no way connected to Lee Plaister (AFX CEO) or any other officers of the current business. It is not the same company.
How risky is AFX relative to crypto?

Forex trading is arguably riskier than stockmarket investment, but certainly less risky and volatile than cryptocurrencies. The key to creating a balanced investment portfolio is to diversify within different assets classes to ensure non-correlated returns and appropriate risk control.
How should AFX fit within an investment strategy?

We generally recommend that the AFX Diversified Fund should be no more than 10-20% of an overall investment portfolio. To further minimize risk, you should also make sure that the currency of the strategy you choose aligns with your base currency profile. Depending on your investment experience, you should aim to create an investment portfolio that includes a diverse range of asset classes (cash, real estate, managed funds, forex, crypto etc). This will ensure non-correlated returns that will deliver growth opportunities overall, whilst limiting the potential for capital loss.
What client support do AFX provide?

AFX offer full investor support through support@how2afx.com and admin@afx.com. You can also call +351 913 720 141 or +351 968 920 990.